Salon Practices

Salon Practices

Appointment Cancellations

Ficocello’s of Woodbury truly appreciates and values your business.  We also value our employees. For this reason we require a cancellation notice of at least 24 hours.  Failure to show up for your scheduled appointment or give 24 hour notice will result in 100% charge of service on your credit card. Thank you for respecting what we love doing most,  Serving You!

 

Bridal party appointments require 48 hour notice.

 

Color and Hair Cut Adjustments (Do-over):

Ficocello’s of Woodbury stylist's stand behind their work.  If we missed the mark, it is our policy to make it right.  Call our salon and speak with our front desk manager within 48 hours of the original appointment to share your dissatisfaction.  We will gladly accommodate you for a follow-up appointment within 7 days for a hair cut and 14 days for a color, with the original stylist (and not on a Saturday).  This service is provided complimentary.

However, if you change your mind after the service has been provided, then this is not a do-over and is subject to an additional charge for the new service requested.

 

WiFi:

Ficocello’s of Woodbury offers complimentary Wi-Fi. Please check with our front desk for the password.


Privacy Practices:

Information collected from this site or in our salon is only used for confirmation calls, if we need to contact you for further information regarding your service, and for in-house promotions.

 

Gift Cards:

Gift cards are not transferable, may not be returned, may not be redeemed for cash. Service prices are subject to change.

 

Gift cards are like cash. Protect them as such. Ficocello’s of Woodbury is not responsible for lost or stolen cards. Gift cards never expire.

 

Donations, Raffles, and Giveaway Gifts:

If you purchased, won, or received a Ficocello’s of Woodbury Gift Card and or Beauty Products from a non-profit fundraiser or event, please note that it may not be redeemed for cash or used to purchase another gift card. It is not transferable to another individual nor may the service or product listed on the certificate be altered. Promotional Gift Cards ARE subject to the expiration date that is listed on the certificate.

 

Requests for Donations for Non-Profits:

Ficocello’s of Woodbury supports the community by giving our time, money and energy to causes that move us. We are honored to offer our time and talents to benefit those in need. If you are a local charity, public school, or non-profit organization and are seeking a donation, please email us your request. Include information about your organization and the event to cjlnllc@gmail.com.

 

Returns:

Retail returns must be made within 60 days of purchase, must be at least half full, and must be accompanied by the original receipt.  All makeup products sales are final.

Contact Us

Please contact us at 651-501-9019 if you have any questions or concerns. Thank you.

© 2016 Ficocello's of Woodbury • Website Design & Development: Carloni Design Associates